FEU TECH
Bachelor of Science in Business Administration major in Operations and Service Management
Bachelor of Science in Business Administration provides a comprehensive education in managing and leading organizations in today’s global and technology-driven economy. The program builds a strong foundation in core business areas—such as management, marketing, finance, accounting, and entrepreneurship—while emphasizing the role of emerging technologies and globalization in modern business operations.
Through a blend of theoretical learning and practical application, the BSBA program cultivates strategic thinking, problem-solving, communication, and leadership skills essential for navigating complex, diverse markets. Students learn to develop ethical and socially responsible strategies, leverage digital tools for data-driven decision-making, and adapt to shifting global trends. Upon graduation, they are equipped to pursue careers in various sectors—corporate, government, non-profit—or to launch their innovative ventures, empowered by a global perspective and a tech-savvy approach.
With Specialization in:
Operations and Service Management specializes in efficient production, logistics, and service delivery, focusing on maximizing productivity and customer satisfaction. Students acquire the skills to coordinate supply chains, manage resources, and implement quality control measures, positioning them to lead operational excellence in both manufacturing and service-oriented enterprises.
Program Description
The BSBA Operations and Service Management program prepares graduates to efficiently manage processes within manufacturing, agribusiness, and service-based organizations. Students learn how to optimize purchasing, inventory, production, logistics, and service quality to ensure timely and cost-effective delivery of products and services. Emphasizing strategic planning, supply chain coordination, and continuous improvement, this specialization enables students to become operational leaders who drive productivity, enhance customer satisfaction, and adapt to evolving market demands.
Competencies & Expertise
Technical and Soft Skills
Personal & Interpersonal
Soft Skills
- Organizational and Planning Abilities
- Collaborative Leadership
- Problem-solving and Continuous Improvement
- Professional Integrity and Responsibility
Technical and Soft Skills
- Operations and Production Management
- Supply Chain and Logistics
- Quality Control and Assurance
- Business Management
- Process Optimization Techniques
- Service Delivery
Expanded Career Opportunities
- Operations Manager
- Plant Manager
- Supply Chain Specialist
- Logistics Coordinator
- Quality Assurance Manager
- Quality Control Analyst
- Service Operations Manager
- Customer Experience Manager
- Project Manager
- Process Improvement Specialist
Contact Us
Room 204, Higher Education Bldg.
Office Hours: Monday to Friday
8:00 a.m. ─ 5:00 p.m.
ALLAN JOSEPH R. BACUS
8:00 a.m. ─ 5:00 p.m.
ALLAN JOSEPH R. BACUS
Director of College of Accounts and Business
Email Us
cab@feudiliman.edu.phCall Us
(02) 8990-0430